Many independent interior designers have trouble with boundaries because society tells us it's not polite to say «no». Often clients become friends. The key to building business boundaries is to put something substantial between you and your clients, and your business is what goes between. Clients aren't hiring you — they're hiring your business. It's important consider your business as a separate entity from yourself.
Here are some options for building business boundaries:
1) Business Hours
The hours during which business is conducted are known as business hours. This concept is typically applied to offices, but it can also apply to stores and other businesses. Business hours vary depending on the type of business, but they are typically between 9 a. m. And 5 p. m. From Monday through Friday. Some businesses have extended hours, and some are open on weekends.
Knowing your official stop and start time is important for your work-life balance, but it's also good for clients to know when they can get ahold of you by setting their expectations with business hours. Something else to consider is activity-specific hours; for example, you may not schedule meetings on Sundays or after 4 p. m. Create boundaries around your time and respect them accordingly.
2) Communication rules
It is important to let your clients know how you prefer to communicate and when they can expect a response. This way, they can respect the boundaries you set. For example, if you don't want to be contacted by private phone. You should also create a communication plan that is convenient for both you and your clients.
3) Get A Business Phone
There are many benefits to having a business phone. A business phone can help you stay organized and keep track of your appointments and meetings. It can also help you keep in touch with your clients and customers. Having a business phone can also make it easier for you to find new customers and clients.
4) Use a business e-mail
Include a business e-mail address to communicate professionally. This is where you will receive new client requests, send invoices or payment reminders, or meeting reminders. The email helps create separation between you and your business. Plus, when you hire someone to help with these tasks you can give them access to this email inbox for a seamless transition. Respect your boundaries: don't want everything to feel so personal? Use your general email address and save the fun design stuff for your personal business email.